If you need any assistance, please contact our Online Support at: email@example.com.
|Shipping Options||Cost||Shipping Times*|
|Standard Shipping||Free||7-10 Business Days|
|Expedited||Calculated at checkout||4-7 Business Days|
|Priority||Calculated at checkout||1-3 Business Days|
* Estimated delivery standards are in business days for items sent between most major urban centres and are dependent upon origin and destination.
* All orders come with a tracking number. Your order may arrive in multiple shipments.
USA & INTERNATIONAL
You are visiting our Canadian Site.
Want to ship outside Canada? Shop at our International Site.
When you shop with us, we want you to be completely satisfied. You may return new, unused items sold by Karma Athletics within 30 days of delivery for a full refund or exchange.
- Items should be returned in their original product packaging (including all tags). Items must be unwashed, unworn and not damaged including but not limited to smoke, stains, scents, odors, or anything deemed to make the item(s) non-resellable.
- Shipping costs are not refunded.
Accessories, gift cards, and sale items are non-refundable. You may request an exchange for size.
How to do a return
Simply return the items to:
Karma Athletics – NRI
Attn: Tina Welch
19332 24th Ave
Surrey, BC Canada
If you contact firstname.lastname@example.org before shipping your package to state your return, we will send you a return notification and waybill via e-mail. This can be used on your package for free shipping.
If your package arrives at Karma within the 30-day timeline as per the specifications above, your refund will be processed in the original form of payment within 7 business days.
You can return your purchases made in store to online. You have up to 14 days from purchase date to contact us for return and must meet the criteria above.
If you wish to do exchange instead of return, please make sure all returning items fulfill the conditions in our return policy. Then contact us about your request, and we will do our best to assist you. Or once you receive your full refund use our website or nearby store again to buy the item you’d like in the correct size and colour.
You can exchange your purchases made in store to online. You have up to 14 days from purchase date to contact us for exchange and must meet the return criteria.
For refunds or price adjustments, we only credit the original account used to make the original purchase. Please allow up to 2 billing cycles for your credit to appear on your statement.